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Does AI threaten the personal, human touch that makes SMEs unique?
Topic starter
Jan 08, 2026 12:16 pm
(@ariella)
Active Member
Joined: 4 months ago
related to my previous question, does AI threaten the personal, human touch that makes SMEs unique?
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Jan 15, 2026 12:51 pm
(@iquerci)
Eminent Member
Joined: 5 months ago
Only if it’s used in the wrong places. SMEs stand out because of relationships, flexibility, and trust; AI shouldn’t replace those. It should remove admin, repetition and friction so people have more time to be human where it matters.
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